Return Policy

Our Commitment to You

At Salt Blade, we want you to be genuinely happy with your order. We stand behind the quality of our handcrafted cured meats and believe great customer service is part of the experience. If something isn’t right, please reach out — we’ll do our best to make it right.

Returns, Replacements & Refunds

Because our products are perishable food items, we typically cannot accept physical returns. However, if you experience any issue with your order, including:

Damage during shipping
Incorrect items
Quality concerns
Missing items
Delivery issues

please contact us within 7 days of delivery at: bob@saltblade.com

Depending on the situation, we may offer:

A replacement shipment
Store credit
A partial or full refund

Our goal is to resolve issues fairly and keep our customers confident ordering from Salt Blade.

Order Changes & Cancellations

If you need to make a change to your order, contact us as soon as possible after placing it. We’ll always do our best to accommodate changes or cancellations before your order ships.

Shipping & Delivery

We carefully pack all products for shipment. Once an order leaves our facility, delivery timing is handled by the shipping carrier, but if your order arrives in poor condition or you believe there was a shipping problem, please contact us and we’ll work with you on a solution.

Questions?

We’re a small independent producer and truly appreciate your support. If you ever have questions, concerns, or feedback, we’d love to hear from you.

Thank you for supporting Salt Blade.